Privacy Policy
Privacy Policy — PureJoy Foods T/A imPRESSice
1. Introduction
imPRESSice is committed to protecting your personal information under the Protection of Personal Information Act (POPIA). By using our website or services, you consent to this policy.
2. Information We Collect
2.1 Information you provide:
- Name & Surname, Email Address, Phone Number, Delivery/Physical Address (for delivery), Payment details (processed securely – no card details are stored), Order History & Preferences and Account Details (if applicable).
2.2 Information collected automatically:
- IP address, browser/device data, website usage, cookies.
2.3 Special Personal Information:
- We generally do not collect special personal information (e.g. medical data), unless voluntarily provided for product suitability or after-sales support. In such cases, it is processed only with your explicit consent.
3. How We Use Your Information
We use your information for legitimate business purposes, to:
- Processing and fulfilling your orders
- Providing customer support and managing your account
- Sending order updates and transactional notifications
- Send Marketing communication (only with your consent)
- Detecting and preventing fraud or security issues
- Improving our website, services, and product offerings
- Complying with legal and regulatory obligations
4. Legal Basis for Processing (POPIA Compliance)
We process your personal information under one or more of the following lawful bases:
- Your consent
- Performance of a contract (e.g. fulfilling your order)
- Legitimate interests (e.g. improving customer experience)
- Legal obligations (e.g. tax and audit requirements)
5. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties, only when necessary, i.e:
- Payment service providers
- Courier and delivery partners
- IT and website service providers
- Marketing platforms (only with consent)
- Regulatory authorities, when required by law
All third parties are bound by confidentiality and POPIA-compliant data-protection agreements.
6. Cookies
Our website uses essential cookies for site functionality, performance cookies for analytics, and marketing cookies (with your consent), all of which you can manage through your browser settings at any time.
7. Security & Storage
We take reasonable technical and organizational measures to protect your personal information, including encrypted transmissions (HTTPS), restricted data access, secure payment processing, and regular security audits. However, no transmission method is 100% secure, and we cannot guarantee absolute protection.
8. Your Rights Under POPIA
You have the right to access, correct, delete, or port your personal information (if applicable), object to processing, withdraw consent, or lodge a complaint with South Africa's Information Regulator (inforeg@justice.gov.za | https://www.justice.gov.za/inforeg/).
We would right our upmost human best to assist within 1 – 2 business days.
9. Data Retention
We retain your personal information only as long as needed for the purposes in this policy or as required by law (e.g. tax records for 5 years), after which it will be securely deleted or anonymized.
10. Children's Privacy & Cross-Border Data
- Although our product aim are children, we do not knowingly collect data from individuals under 18 without parental consent.
- Some service providers may store data outside South Africa, but we ensure the destination country has adequate data-protection laws or we have POPIA-compliant agreements in place.
10. Changes
Policy updates will be posted on our website with a new “Last Updated” date. This policy was created/updated on 3 December 2025.
11. Contact Us
If you have questions, requests or concerns about this Privacy Policy, you can contact us at info@impressice.co.za
Privacy Policy — PureJoy Foods T/A imPRESSice
1. Introduction
imPRESSice is committed to protecting your personal information under the Protection of Personal Information Act (POPIA). By using our website or services, you consent to this policy.
2. Information We Collect
2.1 Information you provide:
- Name & Surname, Email Address, Phone Number, Delivery/Physical Address (for delivery), Payment details (processed securely – no card details are stored), Order History & Preferences and Account Details (if applicable).
2.2 Information collected automatically:
- IP address, browser/device data, website usage, cookies.
2.3 Special Personal Information:
- We generally do not collect special personal information (e.g. medical data), unless voluntarily provided for product suitability or after-sales support. In such cases, it is processed only with your explicit consent.
3. How We Use Your Information
We use your information for legitimate business purposes, to:
- Processing and fulfilling your orders
- Providing customer support and managing your account
- Sending order updates and transactional notifications
- Send Marketing communication (only with your consent)
- Detecting and preventing fraud or security issues
- Improving our website, services, and product offerings
- Complying with legal and regulatory obligations
4. Legal Basis for Processing (POPIA Compliance)
We process your personal information under one or more of the following lawful bases:
- Your consent
- Performance of a contract (e.g. fulfilling your order)
- Legitimate interests (e.g. improving customer experience)
- Legal obligations (e.g. tax and audit requirements)
5. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties, only when necessary, i.e:
- Payment service providers
- Courier and delivery partners
- IT and website service providers
- Marketing platforms (only with consent)
- Regulatory authorities, when required by law
All third parties are bound by confidentiality and POPIA-compliant data-protection agreements.
6. Cookies
Our website uses essential cookies for site functionality, performance cookies for analytics, and marketing cookies (with your consent), all of which you can manage through your browser settings at any time.
7. Security & Storage
We take reasonable technical and organizational measures to protect your personal information, including encrypted transmissions (HTTPS), restricted data access, secure payment processing, and regular security audits. However, no transmission method is 100% secure, and we cannot guarantee absolute protection.
8. Your Rights Under POPIA
You have the right to access, correct, delete, or port your personal information (if applicable), object to processing, withdraw consent, or lodge a complaint with South Africa's Information Regulator (inforeg@justice.gov.za | https://www.justice.gov.za/inforeg/).
We would right our upmost human best to assist within 1 – 2 business days.
9. Data Retention
We retain your personal information only as long as needed for the purposes in this policy or as required by law (e.g. tax records for 5 years), after which it will be securely deleted or anonymized.
10. Children's Privacy & Cross-Border Data
- Although our product aim are children, we do not knowingly collect data from individuals under 18 without parental consent.
- Some service providers may store data outside South Africa, but we ensure the destination country has adequate data-protection laws or we have POPIA-compliant agreements in place.
10. Changes
Policy updates will be posted on our website with a new “Last Updated” date. This policy was created/updated on 3 December 2025.
11. Contact Us
If you have questions, requests or concerns about this Privacy Policy, you can contact us at info@impressice.co.za
